Privacy Policy

1. Introduction

MotiAI (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use our AI Quality Assurance and Governance platform.

By using MotiAI, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Company name
• Job title
• Contact details

2.2 Business & Technical Data

• AI model performance data
• System logs and monitoring metrics
• Integration data from financial systems
• Usage analytics and platform interactions

2.3 Automatically Collected Data

• IP address
• Browser type
• Device information
• Access times and usage patterns

3. How We Use Your Information

We use collected data to:

• Provide and improve MotiAI services
• Monitor AI model performance and compliance
• Detect errors, bias, or system issues
• Generate reports and governance insights
• Ensure security and prevent fraud
• Communicate updates and support messages

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information only in the following cases:

• With authorized service providers supporting our platform
• To comply with legal and regulatory requirements
• To protect security, users, and system integrity
• With client-approved integrations and systems

5. Data Security

We implement strong security measures including:

• Encryption of sensitive data
• Secure cloud infrastructure
• Access control and authentication systems
• Continuous monitoring and auditing

Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data only as long as necessary to:

• Provide services
• Meet legal obligations
• Maintain operational records

After this period, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request corrections
• Request deletion
• Restrict or object to processing
• Withdraw consent

To exercise your rights, contact us using the details below.

8. Cookies and Tracking Technologies

MotiAI uses cookies and similar technologies to:

• Improve user experience
• Analyze platform usage
• Enhance system performance

You may disable cookies in your browser settings.

9. Third-Party Services

We may integrate with third-party services such as:

• Cloud providers
• Analytics tools
• Financial system APIs

These providers have their own privacy policies governing data usage.

10. International Data Transfers

Your data may be processed in different countries where our infrastructure and service providers operate. We ensure appropriate safeguards are in place.

11. Children’s Privacy

MotiAI is not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@motiai.com 
Company: MotiAI / Valdez Technologies